Supplier Sponsor Showcase

Frequently Asked Questions (FAQ)

Registration

Can we substitute attendees after the registration deadline of September 15th?

Yes. Attendee substitutions are permitted at any time prior to the event. Registration fees will no longer be eligible for a refund after September 15. After September 15, each attendee is an additional $1,000 in addition to the registration fee. Please update registration records through the Main Registration Portal or contact the event team for assistance.

 

Can we add a golfer or pickleball player?

The number of passes Diamond (4 passes), Platinum (3 passes), and Gold (2 passes) sponsors receive for golf OR pickleball is based on their sponsorship level. If you would like to add additional players, there is a fee per player of $1,000 for golf and $500 for pickleball.

 

Do I need to book a hotel room?

Yes, Supplier Sponsors are responsible for booking their own hotel rooms. The deadline to book hotel rooms is September 15th. To make a room reservation at The Broadmoor, please go to https://book.passkey.com/event/51224919/owner/8026/home. Rooms are available on a first come, first serve basis.

 

Where do Supplier Sponsors pick up event credentials?

Registered Supplier Sponsor attendees can check-in and pick up their badge at the Registration Desk in Broadmoor Hall during published registration hours.

 

Registration Desk Hours:

• Saturday, Oct. 17 | 9:00 a.m. – 6:00 p.m. MT

• Sunday, Oct. 18 | 8:00 a.m. – 3:00 p.m. MT

• Monday, Oct. 19 | 7:45 a.m. – 6:00 p.m. MT

 

What if my company cannot attend at the last minute?

Contact Alison Becker at WRIsponsors@strategicpartnersmi.com right away so we can remove your signage from the booth.

 

Artwork & Logos                                                                                                                                                             

Why do you need our logo? We submitted one last year.

To ensure we are representing your brand accurately, we request a current logo each year. Brand standards, colors, and approved logo files often change, and we never want to unintentionally misrepresent your company. If preferred, we can provide the logo file used previously for review and approval, but written approval will be required before it can be used. Please only provide high resolution logos.

 

What is the deadline for submitting artwork, logos, and sponsor materials?

Submission deadlines are September 15 as outlined in the Supplier Portal. Late submissions may impact inclusion in printed materials, signage, event communications, and / or on-site recognition.

 

What is a high-resolution logo?

Typically, eps, ai, and svg file format will be high resolution, vector files.
 

Showcase          
When can exhibitors access the showcase floor for setup?

Exhibitor move-in and setup times are outlined in the Supplier Portal. Access outside of scheduled move-in hours is not permitted without prior approval.

 

Can I arrive before my scheduled setup time?

No. Access to the exhibit hall is limited to approved move-in and event hours. This helps maintain security and ensures a safe setup environment for all participants.

Can additional booth support staff be added after registration?

Yes.  They will only be permitted in the showcase and will need to provide credentials to receive a one day Supplier Showcase only pass.  Each Sponsor must provide the list of names via email no later than Friday, October 2, 2026 to WRISponsors@StrategicPartnersMI.com

 

Can booth installation teams or day laborers access the exhibit hall?

Yes. Individuals assisting with booth installation may check in at the designated loading dock entrance, as well as the main desk in Bartolin Hall, to receive daily temporary credentials. Labor teams will have to check in for a new badge each day. For security purposes, everyone entering the exhibit hall must be identified and credentialed. No one will be granted access to the hall without proper registration and identification. Each Sponsor must provide the list of names via email no later than 2pm the day before their expected work day to WRISponsors@StrategicPartnersMI.com

Can we bring giveaways or promotional items to give to each attendee at our booth?

Yes. Giveaways are permitted and encouraged, provided they comply with venue regulations and do not create safety concerns or excessive noise. Please, no food or beverages unless you are provided special permission from the event team. We ask that you bring at least 850-1,000 units so there is enough for everyone. All items must be approved by Wingstop prior to Convention.

 

Can food or beverages be distributed from our booth?

Venue and health department regulations may restrict food and beverage distribution. Please contact the event team before making arrangements. Colorado law strictly forbids the distribution of alcohol.

Is electricity, internet, or additional furniture included?

Standard booth inclusions vary by sponsorship level. Electrical will be available in different locations in the Showcase and on a shared basis.  If you require your own  electrical outlet, internet, AV, or furniture needs should be requested by September 15. Information is available through the Supplier portal.

 

Will Wi-Fi be available in the showcase area?

Venue Wi-Fi will be available; however, exhibitors requiring dedicated internet service or a hard-wired line should order it and pay additional to ensure reliable connectivity.

Please contact Alison Becker at WRISponsors@StrategicPartnersMI.com.

 

Who do I contact for AV needs on-site?

Please contact Alison Becker at WRISponsors@StrategicPartnersMI.com and she will help to direct you to the right person.

 

Can we leave materials behind after the event?

No. All booth materials, displays, and shipments must be removed according to the published move-out schedule. Any materials left behind may be discarded or subject to additional handling charges.

 

Can we hold a raffle or prize drawing at our booth?

Yes, provided it complies with venue policies and applicable regulations. Sponsors are responsible for conducting and managing their own prize drawings.

 

Registration Welcome Bags

Am I allowed to send a branded item to be placed in the Registration Welcome Bags?

Only Diamond, Platinum and Gold sponsors are allowed to have a branded item in the Registration bags.

 

Welcome bag items must be approved by Wingstop in advance. Once approved, please provide at least 850-1,000 units to ensure there are enough for all registered Brand Partners, Brand Partner Guests and Wingstop attendees. Suppliers will not receive a welcome bag.

 

Where should items for the registration welcome bags be shipped?
All welcome bag items should be shipped to the designated FedEx Office location and addressed as indicated below. Detailed shipping instructions, deadlines, and labeling requirements are also available in the Supplier Portal. Please ensure all packages are clearly labeled to avoid delays in processing and distribution. Shipping and handling fees apply based on package size and weight.

 

The Broadmoor

Group: WRI – Welcome BAG – Sponsor Company

15 Lake Circle

Colorado Springs, CO 80906

1 of # of boxes

 

*Items for the Welcome Bag must arrive in a separate box than any items for your booth, must arrive no later than Wednesday, October 14, and must be approved by Wingstop in advance.

​

You can provide your request on the registration website. Tracking information must be provided to Alison Becker in advance but you are responsible for tracking your own shipment.

 

Silent Auction

How do I donate an item to the Silent Auction, benefiting Wingstop Charities?

Any item or experience is requested to be valued at a minimum of $500. Please email the item or experience you would like to donate to Courtney Lapsley at clapsley@wingstop.com. All items/experiences must be approved by Wingstop before being accepted. If approved, we will send you a form to complete that will also include information on where to ship the donated item.

Shipping

Can materials be shipped directly to the venue?

Please follow the official shipping instructions provided in the Supplier Portal. Materials arriving outside the designated delivery windows may be refused by the venue. The deadline for your Booth items to arrive is Friday, October 16th.

 

Who should I contact with questions about shipping, setup, or logistics?

Please submit questions through the Supplier Portal or contact the event team directly. Contact information for all official vendors and event support partners is provided within the portal.

 

How do I receive my shipped packages for my booth?

Packages will be available for pickup at the FedEx Office temporary office in Bartolin Hall, the same location as the Showcase. Shipping and handling fees are at your own expense and can be charged to your hotel room after check-in, a credit card or a FedEx account if preferred. The cost of the shipping and handling fees are based on weight and size of shipment. FedEx Office will go over the costs when you see them at the desk in Bartolin Hall.  FedEx Office requires the package recipient’s signature before a package can be released from FedEx Office. Release signatures are captured at the time of package pickup or package delivery to the recipient.

 

*You are responsible for tracking your packages and ensuring they arrive in time. Please send tracking number(s) to WRISponsors@StrategicPartnersMI.com.

 

**Packages should arrive no earlier than Monday, October 12 and no later than Friday, October 16.

 

General FAQs 

What is included with our sponsorship or exhibit package?

Included benefits vary by sponsorship level. Please refer to your sponsorship agreement and the Supplier Portal for a complete list of benefits and deliverables.

www.wrisponsors.com.

 

Will Wingstop share the attendee list?

To protect the privacy of our attendees, attendee lists are not distributed to sponsors, suppliers or exhibitors before, during, or after the event. We suggest that you connect with the Brand Partners directly through the mobile app and during all functions. You are responsible for networking and making your own connections.

Can Supplier Sponsors attend breakout sessions?

Conference breakout sessions are reserved for Brand Partners, Brand Partner Guests, and Wingstop employees. We ask that you respect this as there are limited seats. 

 

Who should I contact if I have questions?

We're here to help. For questions regarding registration, sponsorship benefits, shipping, setup, or event logistics, please contact the event team at WRIsponsors@strategicpartnersmi.com.

 

For urgent matters, please contact Alison Becker directly at 424-400-1313.